Cancellation Policy

At PurePitchPro, we comprehend that life's course can shift, leading to the need for order cancellations. We're here to accommodate your needs and facilitate a seamless cancellation process. Kindly peruse the following details of our Cancellation Policy:

Cancellation Requests: Should you opt for an order cancellation, we kindly ask you to inform us within 1 day of placing your order. To initiate the cancellation, connect with us via email at contact@purepitchpro.com. Ensure you provide your order number and a clear cancellation request.

Timely Dialogue: Swift communication stands as a linchpin for efficiently processing cancellations. We recommend reaching out at your earliest convenience, amplifying the likelihood of canceling your order before it enters the shipping phase.

Cancellation Procedure: Once your cancellation request reaches us via email, we'll duly review it and proceed with the required steps. If your order is still in the pre-shipping phase, we'll cancel it and process a refund in accordance with our refund policy. Please be aware that if the order is already in transit, it will follow our Return & Refund Policy.

Refund Etiquette: Successfully canceled orders merit a refund, directed to the initial payment method used during the purchase. The duration of the refund process may span 7 business days, contingent on your financial institution.

At PurePitchPro, our commitment transcends beyond your initial order, ensuring flexibility and clarity even in the event of cancellations.

Contact Information:

Monday to Friday : 9AM-6PM

Address : 11 Little Portland St, London W1W 7JQ

E-mail: contact@purepitchpro.com

Number : +447537106260

Free Shipping: Worldwide

Enjoy hassle-free shopping with complimentary shipping on all orders

Easy Returns:

Not satisfied? No problem! We offer easy and convenient returns.

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Premium Quality:

Expect nothing less than top-notch products that reflect our commitment to excellence.